Leadership Episodes

Join Brandon and I in this recast of our last visit with Ben of Restoration Rundown and Ironclad Restoration Marketing. It was a rad conversation- Ben's a great interviewer, and the convo was hard-hitting around leadership, sales in general, and commercial sales strategy. If you haven't checked out Ben's other shows, be sure to do that too. - Chris Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical t...

No matter how well we communicate, there’s always going to be a gap between what we felt like we communicated, and what the other person(s) felt like they heard. But we can work to close that gap, and reap the rewards, both in our business and in our personal relationships. In today’s show Brandon and I share few stories and some tips on creating more clarity with our team, and within our family. (Or marriage😁). Thank you sponsors! Liftify is for restorers who are looking to accelerate their...

Join us for our conversation with Jeff Moore, President of ATI and head of all their mergers and acquisitions activity. We talk a lot about Jeff and his family's origin story, the internal culture at ATI, and Jeff's passion for the RIA and establishing a more powerful industry voice. Join in and let us know what you think. The entire conversation was 🔥🔥. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are crit...

How do we manage our own workload, while overseeing the work of our team, making difficult decisions, and taking responsibility for the success or failure of the business? In this Episode of Head Heart & Boots Chris and Brandon give practical tips and strategies for navigating the challenges of leadership. Overall, this podcast episode offers valuable insights and advice for anyone facing the burden of command in leading a business, from seasoned entrepreneurs to new managers. The conversation...

In this episode, Brandon and I meet with Marcie Richardson, the Director of HR and Safety for Guarantee Restoration. She's a charismatic and passionate leader and had some awesome insight and stories to share with us. We talk about employee onboarding, employee one on ones, and practical ways that we can care for our employees as they do the do the dirty work of our industry. Check it out and let us know what you think!- Chris Thanks for listening! If you enjoy the podcast please be sure to l...

In today's show, Brandon and I talk about what it really means to know the people we're working with- whether we're talking business partners, colleagues or downline employees, what kind of relationships are we building? What do we really know about the people we work with and do life with? What do they really know about us? Tune in and let us know what you think! Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your noti...

“It is more powerful to be for something than against anything." Here is the truth…it is more effective to promote and advocate for a positive vision or cause, rather than solely opposing or criticizing something or someone else. When people focus on what they are for, they are more likely to inspire others to join their cause, and they can more effectively communicate their ideas and values. Being for something also creates a sense of hope and possibility, which can motivate people to take act...

Hear about Brandon's near-brawl in the Denver airport on a recent trip. And join us for a conversation about leading change, why people's "story in their head" makes it hard, and what behaviors leaders can commit to in order to more effectively lead change within their business. There are specific strategies that make change less painful/scary for our people. Join in and let us know what you think- Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow th...

In this show I dive into the elephant in the living room- sales in restoration. There are some unique challenges to selling, and managing sales in our business. Listen in and share with your connections! -Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you partners! We love our listeners and want them t...

In this show Brandon and I break down how consistency affects our leadership. I’ve heard some leaders actually articulate the leadership IS cultivating consistent progress. And how much of a role does discipline play in being consistent as a leader. Being disciplined and consistent is hard, but do we really have a choice if we want to be an effective leader? - Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your not...

I’m this episode Brandon and I get grilled on all the things Leadership by our new friend Ben Ricchiardi, the owner of Ironclad Restoration Marketing, on his podcast Restoration Rundown. It was a fun chat- Ben is a great interviewer and a fun guy to talk to. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you ...

This episode is actually a follow-on episode from our last show, "Commander's Intent". As sales leaders, how do we handle ourselves when our team is struggling or we're in an extraordinary environment like Hurricane Ian? How do we effectively manage our client's expectations and perspective, while simultaneously supporting and encouraging our ops team. One thing is for sure- there's no profit in playing the victim, for the sales leader, or the team. Thanks for listening! If you enjoy the podcas...

Hi All, this is a special episode. Brandon started sharing some thoughts on battlefield leadership from his military experience, and I thought, "Holy cow, I have to record this. We have to make this an episode." I pretty much just stayed out of the way. Brandon spits straight fire as he talks about the responsibility and mindset of a great leader, when everything's at stake. Check it out, and you'll probably want to pass it along to a friend. Have a friend who's running teams in Florida right ...

In today's show we talk about our people's compensation. What if we were more proactive in granting raises to our people? And how do we maximize the perceived value of that raise? What is the role of generosity in managing compensation across our team? How do you keep it from getting out of control? Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what...

In this episode Chris and Brandon dive inside the mind of a leader. What should we be focused on each day? How should we be thinking about our people, and the work we do? What disciplines and systems do we need to create and hold people accountable to in order to provide the kind of work environment that is essential for our people to thrive? This and more on today's episode. Check it out and share it with a friend- Chris Thanks for listening! If you enjoy the podcast please be sure to leave a...

In our second episode with Jenny, we zero in on the "get sh*t done" culture of restoration. In a uniquely demanding industry, how do we manage and lead our people through its chaotic nature in a way that's sustainable and healthy? Is it grit we need? Or something a bit different. This topic is something that Jenny and her team are thinking about a lot, and it led to a great convo that I think all of us can apply to the way we're leading and taking care of our people. Check it out and be sure to...

In Part 1, Brandon and Chris talk through the first two agreements- Be Impeccable with Your Word & Don't Take Anything Personally- and rap about them extensively both professionally and personally. The principles touch every aspect of our life if we're consciously living them out. In Part 2, we dive into the last two agreements- Don't Make Assumptions, and Always Do Your Best. It's another deep dive on a theme that is very important to Brandon and I- as leaders, we must first master leading ours...

If you've not read the book The Four Agreements by Don Miguel Ruiz, today's show is a good place to start. This pair of shows hits on Floodlight's belief that as leaders, we need to first lead ourselves, before we attempt to lead others. We have to trust ourselves before we can expect to gain others' trust. In Part 1, Brandon and Chris talk through the first two agreements- Be Impeccable with Your Word & Don't Take Anything Personally- and rap about them extensively both professionally and pers...

In today's show, Brandon and I get into the role of the project manager, and how we put on the right mindset and perspective on that role. Too often, we think of our PM's as simply managing our recon process, leading the timeline, coordinating subs, guarding the GP, etc. It is definitely those things, but the real job of a PM is much more mission critical. Brandon and I break down what the real focus on responsibility of a PM is. Thanks for listening! If you enjoy the podcast please be sure to...

Quiet quitting is a topic that's been all over business news headlines and people's LinkedIn feeds lately. In this episode, Chris and Brandon take the subject on and give their perspective on how it's showing up in the restoration industry, and what we can do to address it as leaders. Check out the show and let us know what you think-Shoot us a DM on LinkedIn. - Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your n...

In this episode, Brandon and I discuss a conversation I had with a construction executive a couple weekends back. We talk about one of the big mistakes we often make in promoting our employees into leadership roles, and the role that "desperation brain" plays in it. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Tha...

One of the greatest struggles we all have is finding and/or equipping team members to lead and to care about our businesses the same way we do as the owner or key leader. We become the ultimate choke point in our business as we attempt to own everything. We find ourselves exhausted, distracted and likely existing in some form of extreme survival mode. Instead of being laser focused on building something meaningful. By establishing a coaching culture we can intentionally design a business that h...

As leaders we all have to fight the pull to be the smartest person in the room. Bringing our experience, insights and training to the table is critical however having the battle patience to ask good questions and silicate team participation is even more vital. Like many of you, Chris and I have made the mistake of taking over meetings or talking at our teams instead of leading an engaging conversation. When we do this we often end up hurting our teams and ultimately preventing our companies fro...

Quite the title, right? Well, we do indeed talk about prison in this episode. It also contains 4 F-words, so beware if you're sensitive to salty language. In this episode, Brandon shares a fascinating story and we discuss how it relates to leadership in our businesses. It's an incredible story. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what mak...