Leadership Episodes

Lessons for owners and operators leading teams through pressure, change, and growth. Episodes cover decision-making, communication, accountability, mentorship, and building a healthy company culture.
110
Jan. 21, 2024

Ep 110 - "What About The Vets?" With Rod Cruce

"What about the Vets", With Rod Cruce In the latest episode of Head Heart and Boots, host Brandon delves into an engaging discussion with Rod Cruz of Trifecta Growth Institute. As a seasoned Special Forces veteran, Rod brings a wealth of experience from his military background, offering unique perspectives on leadership, adaptability, and transitioning from military to civilian life. Key Takeaways: The Value of Veterans in Business: The episode emphasizes the unique skills and perspectives ve...
109
Jan. 12, 2024

Ep 109 - "Things Are Never Exactly As They Seem"

In this episode of the "Head, Heart, and Boots" podcast, hosts Chris and Brandon delve into the complexities of personal and professional relationships, particularly focusing on the theme of interpretation and response to experiences and interactions. Episode Highlights: The episode evolves into a rich conversation about how our perceptions and past experiences influence our professional relationships and decision-making. 🔍 Key Takeaway: The episode provides an insightful look at how our inte...
107
Dec. 12, 2023

Ep 107 - No More "I'm Sorry"

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and l...
106
Dec. 8, 2023

Ep 106 - Floodlight Friday Live "Discipline"

Here’s a special episode from a recent Floodlight Friday Livestream. Brandon and I dive deep into discipline, the benefit of certain disciplines for each of us, the importance of it as a leader. Check out the conversation and share it with a fellow business-owner friend. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible....
105
Nov. 28, 2023

Ep 105 - Book Club With Blue Collar Nation, "Who Not How"

If you've listened to previous book club episodes with Eric and Larry, you know you're in a for a good time. There's always a lot of horsing around, and a lot of great masterminding and story-telling between the 4 of us. This book Who Not How is an awesome leadership primer and does a great job refocusing us on the importance of recruiting force multipliers into our business. In fact, it was a big motivator for Brandon and I to finally pull the trigger on a business manager for Floodlight. And ...
104
Nov. 21, 2023

Ep 104 - Rabbit Trails, "Fighting Time"

This is our second Rabbit Trails episode- we ended up landing on time management. We also touch on ChatGPT and a few other items, podcasts. It's a good meandering chat. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Con...
103
Nov. 15, 2023

Ep 103 - "Thin Ice"

Do you ever feel like emotionally you're on thin ice? As leaders, we feel a lot of pressure to present ourselves as having everything together. We have fears, anxieties and hurts and dreams that often, no one else is aware of. Things we never share with anyone, maybe with the exception of our spouse or therapist. And yet, when we do share that stuff with other leaders or peers we trust, what we almost always find, is that we're not alone in those things. In many ways, we're all the same. Brand...
102
Oct. 31, 2023

Ep 102 - Recruiters? With Mitchell Riley

Many would say we’re in an era in our industry where the primary way we’ll compete as business owners, is in our ability to attract and retain talent. And certainly recruiting partners will play a huge role in helping all of us do that. Today we talk with Mitchell from OPS Staffing, a recruiting firm focused on the restoration industry. We talk about the state of the industry, what to expect when hiring a recruiter, and how to approach the relationship to get the best results. Thanks for liste...
100
Oct. 10, 2023

Ep 100 - "Know Thy Customer"

What's more important, knowing your customer or your product? Brandon and I tackle this, relative to our overall sales strategy and methodology, and Brandon ties in how it relates to our team members and how we develop personal relationships with our folks. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Thank you sp...
99
Oct. 5, 2023

Ep 99 - "From Passion To Mission" With Eric Newman

In today's show we talk with Eric Newman, founder of Roc Solid Foundation, an org that serves children with pediatric cancers. The show is a masterclass in leadership! Eric is an inspiring CEO and he drops gold nugget after gold nugget. Get ready to be inspired and motivated, not just by what Roc Solid does for the world, but also how you can imitate Eric's example in your own business. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forge...
98
Sept. 26, 2023

Ep 98 - "The Journey Of Change" With Angie Bruhn

In today’s show Brandon and I talk with Angie Bruhn, an executive coach to top corporate C-suite executives. We talk about the journey of leadership, common struggles amongst top leaders, and getting our minds right in terms of how we’re leading ourselves and others. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible. Th...
97
Sept. 19, 2023

Ep 97 - Joey Coleman, Live at CORE Collective 2023

This special episode with Joey Coleman was recorded immediately after his headliner keynote at The Collective by CORE 2023 event in Austin, TX. We talk customer experience, and we get into Joey’s latest passion and the topic of his upcoming book on Empathy. If you enjoyed our three other shows with Joey, you’ll dig this impromptu chat with him. Joey just can’t help but drop gold nuggets left and right. Check it out and share with a friend or team member.- Chris Thanks for listening! If you e...
96
Sept. 12, 2023

Ep 96 - "The Heart Of The Matter"

Today’s show is essentially a dress rehearsal for the keynote speech Brandon and I recently delivered on the main stage at the Collective by CORE. We talk about how as leaders, our reactions, attitudes, behaviors and decision-making are subconsciously anchored to events and experiences in our past. Listen in, and learn how shining a light on these past experiences and events can increase your awareness and transform your leadership, influence, and the quality of relationships you have around y...
94
Aug. 29, 2023

Ep 94 - Book Club With Blue Collar Nation, "Leadership And Self-Deception"

Today's show is a special replay from Brandon and I's last Book Club episode on Blue Collar Nation. We met to discuss my pick of the month, Leadership and Self-Deception by The Arbinger Institute. It was a challenging and provocative book, and the discussion with Eric and Larry was lively. Check it out! And read the book, it's fantastic. - Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and shar...
93
Aug. 22, 2023

Ep 93 - "Owner Chats" With Trish Wall

Join Brandon and I for our first "Owner Chat" shows where we interview an operator. Our first guest is Trish Wall. She and her husband Jim were Servpro Franchise of the Year recipients for 2022, and one of the fastest-growing Servpro operations in the United States. We talk about the head stories that often plague us as owners and leaders, as well as the huge demand on us to grow personally, in order to continue leading our people as the scale of our businesses grows. Trish is incredibly transp...
92
Aug. 15, 2023

Ep 92 - Book Club With Blue Collar Nation, "Dichotomy Of Leadership"

Hey friends, this is a special recast from the Blue Collar Nation podcast. We've been doing a monthly book club with them for the last few months and here's the latest installment- The Dichotomy of Leadership by Jocko Willink. Awesome leadership discussion was had by all- check out the episode and let us know what you think. - Chris Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a frie...
91
Aug. 8, 2023

Ep 91 - "Humility In Leadership" With Mark Springer

A special guest episode with RIA past president, past owner of Dayspring Restoration and Co-founder of Fleet Response. We get into a lot of different topics during this chat, but I think most of all, you get a more human, intimate picture of who Mark is, where he came from, and his "why" behind the business and his involvement in RIA. Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a fr...
Aug. 1, 2023

Reboot Episode - "Changing our Project Management Mindset"

Back by popular demand "Changing our Project Management Mindset." In this riveting episode of Head Heart & Boots, your hosts Brandon and Chris embark on a captivating journey to uncover the hidden depths of the project manager's role. Join us as we delve into the vital responsibilities, mindset, and perspectives that set these unsung heroes apart in the world of business and innovation. It's a common misconception that project managers merely oversee timelines, budgets, and teams. While these e...
90
July 18, 2023

Ep 90 - "Keeping Short Accounts"

In this installment of the "Head Heart and Boots Podcast," Chris and Brandon explore the vital practice of "keeping short accounts" in both personal and professional settings. They initiate the discussion by explaining how adopting this principle can revolutionize relationships, enhance business dynamics, and foster personal development. They highlight its importance in sustaining healthy, open lines of communication with partners, family members, and colleagues. Additionally, they delve into th...
86
June 20, 2023

Ep 86 - "Building Passion Back Into The Business"

In this episode of the "Head Heart and Boots Podcast," hosts Chris and Brandon explore effective leadership and team building, emphasizing the importance of understanding and aligning individual motivations with business goals. They discuss the necessity of adapting leadership styles to meet the changing expectations of the workforce, particularly highlighting the younger generation's need for frequent feedback and affirmation. The episode also touches on the value of strategic partnerships and ...
85
June 13, 2023

Ep 85 - "Never Lose An Employee Again" With Joey Coleman

In this riveting episode of the "Head, Heart, and Boots Podcast," hosts Brandon and Chris are joined by the exceptionally insightful Joey Coleman. As we peel back the layers of typical professional discourse, Joey brings to light the profound impact of nurturing genuine human connections within the workplace. This conversation is not your run-of-the-mill podcast episode; it's an exploration into the heart of what makes businesses truly remarkable—people. Joey, renowned for his expertise in craf...
83
May 23, 2023

Ep 83 - "This Is Messy"

On today’s show, Brandon and I talk about parenting. The good, the bad, and the ugly- and all the crossover with leadership. If you’re a parent, I think you’ll find a lot to relate to, and hopefully some insight and inspiration. If you’re not a parent, but a business owner or leader, I think you’ll still find a lot to relate to. Let us know what you think about the show by sending us a DM on LinkedIn or via our website, www.floodlightgrp.com Chris Thanks for listening! If you enjoy the podca...
82
May 16, 2023

Ep 82 - "Patterns vs Events"

In this chat, Brandon and I zero in on the importance of holding our standards, while still prioritizing connection and relationship with our people. It's important for us to consider- is this a true pattern? Or is this an event? If it's an event, what's the best way to address that? Patterns on the other hand, have the power of life and death within our team. Good patterns are the target- allowing bad patterns can sabotage everything we work so hard for. Check it out and please share with your...
80
April 18, 2023

Ep 80 - "Inspecting What We Expect"

In this episode, Brandon and I dig into Covey's 4 Disciplines of Execution model, and spend some hang time on Accountability- inspecting what we expect. We also get deep into "controlling what can be controlled", ie. Covey's "leading measures". The model is simple, and easy to teach the leaders on your team- a solid framework, that frankly, all the fancy new(er) management models like EOS and Pinnacle seem to be built around. Let us know what you think of the episode. And give us a 5 star revie...