Episodes

Very few things will actually help us differentiate our companies from the competition. At the end of the day the technical aspects of what we do are often interchangeable. So if that’s the case what can we do to actually stand out in the crowd? We focus on how we make our clients feel when delivering our services. OMG did we just say “how we make them feel”? Simply said, we have to focus on our client experience if we are going to get wins and create cheerleaders for our businesses. Is your tea...

Is what we are telling ourselves and others really the truth? How often do we act or say things that are not really an accurate reflection of our actions. POSTURING. We all do it and often its creating scenarios that force us to delay the gains we could be achieving. Are we aggressively pursuing actions and behaviors that honestly align with our goals and objectives or are we allowing ourselves to slip? As business owners and leaders we often need key people in our lives to help us ensure we dit...

Here is the 3rd and final part to our series on attracting and retaining great people. Now that we have secured some new talent, what are we going to do to ensure they remain on the team and continue to help us fulfill our team’s mission? Have we truly created an environment that matches what we sold our prospect during the interview and onboarding process? Are we providing a vision that is sticky and creates a real drive from our employees to join the mission for the long hall? The universal pa...

Here is the 2nd part to our series on attracting and retaining great people. Let’s take a look at the benefits that we are providing our employees. Let’s explore additional ways we can provide for our teams and help support a healthy work environment. There are lots of cost effective ways for us to enhance how attractive our organization is in the eyes of a prospective employee. The universal pain point for most organizations is filling the seats with A+ players. Are we taking an honest review o...

Here is part 1 to our series on attracting and retaining great people. Today we focus on the onboarding process our new team members experience. Are we setting the stage correctly and in a super proactive manner or are we leaving first impressions to chance? The universal pain point for most organizations is filling the seats with A+ players. Are we taking an honest review of our company, the culture we have established and the actual benefits that we are providing our employees? It’s critical t...

Are you one of those people that brags (or complains) about working "80 hour weeks"? Our business culture tends to glorify "grinding". Working all day, then bringing our laptop home to work after dinner. The reality though, for nearly all of us, is we're not actually working "80 hours a week". For a lot of it, we're really just spinning our wheels and going through the motions. Many of us, if we're honest with ourselves, look back over a long, "busy" week, and struggle to identify what we act...

Has your team fallen behind with Collections/AR? Do you have tens of thousands or hundreds of thousands of uncollected money that's just sitting out there, aging? Is it causing you to lose sleep at night? Is your balance on your line of credit giving you heartburn? During today's episode Chris and Brandon break down collections, the impact it's having on your business, and tips and strategies for leveling up your AR operations. The better you get at collections, the more profit you make! For...

Who gives you feedback on your behavior, your attitudes, your performance? As owners and leaders, our people depend on us to give them affirmation and accountability. But who holds us accountable? Who holds a mirror up and let's us know how others are experiencing us? Are we open to that feedback? Do we even want to know? Reflecting on our weaknesses and negative habits can we a powerful way to grow as a leader. It helps us be more aware of how we're impacting others. It also helps us change ...

What's the mission behind the show and what can you expect as you take the journey with us? We need a fresh industry conversation. How do we as owners thrive in this chaotic business? How do we grow as business leaders (vs. just owner-operators or employees), as mentors and and people-developers, while also becoming better spouses and parents? How do we raise the bar in this industry that's been so good to many of us? How do we level up the way we think about our work, about our role? What b...